At Red Go Cab, our services primarily involve on-demand cab bookings and ride-hailing solutions. While we do not ship physical products, this Shipping Policy explains how confirmations, ride details, and other digital deliverables are processed and communicated to our customers.
Once you complete a booking through our website or mobile application, you will receive a confirmation via SMS, email, or in-app notification. This confirmation acts as your “shipping acknowledgment” and contains ride details including pickup location, driver information, estimated arrival time, and fare summary.
Since Red Go Cab operates as a transportation service, delivery of services refers to the completion of your ride as booked. The timeline for delivery depends on:
Our team and partner drivers always aim to provide timely and reliable service, ensuring customer satisfaction.
In case of unexpected delays due to traffic, weather, or operational challenges, users will be notified promptly through SMS, app notifications, or calls. Red Go Cab is not liable for delays caused by factors beyond our control but will make every effort to minimize inconvenience.
If your booked ride cannot be fulfilled due to unavailability of drivers or technical errors, your payment (if already made) will be refunded as per our Cancellation & Refund Policy.
After the successful completion of each ride, a digital invoice or receipt is automatically sent to your registered email address and is also accessible within your Red Go Cab app under the “My Rides” section.
For any issues related to ride confirmation, receipt delivery, or service delays, please contact our support team:
Email: redgocab2183@gmail.com
Phone: +91-7007962816
Hours: 24x7 Customer Support
Red Go Cab reserves the right to modify or update this Shipping Policy at any time. Any revisions will be posted on this page with an updated effective date.